We’re a team of plant enthusiasts who understand the frustration of unmet expectations. That’s why we’re committed to ensuring your experience with us is transparent and reliable from start to finish.

Here at Bellr we are bringing plants directly into our holding nursery. The majority of these plants are coming from the excellent Dutch house plant growers. The reason we do this is to keep prices down. By importing directly we are able to get the best prices from the grower and not have to charge any additional fees for drop shipping. We simply get the plants in, pop them on the website and deliver them either ourselves or by courier to your door. 

Plants are living & breathing so it is so important they are treated this way when in transit to you. That's why we spent months developing the right boxes for the job and getting them custom built for us, we hope this means delivery damages are very rare. However, no one is perfect and it is bound to happen at some point so if your plant arrives in any way damaged please take pictures right away and send them to our customer service team at sales@bellr.co.uk the team will be right on it and we will organise a replacement for you. Should you change your mind on the plant you ordered there may be a return fee.